Employ AI's huge capacity to help your business
What can Chatbots do, and what could they do for you? Talk with us to explore what's possible!
What can Chatbots do, and what could they do for you? Talk with us to explore what's possible!
AI Chatbots can represent you and your business cheaply and flexibly.
Combine your know-how with our Chatbot platform ... let's work together.
Real people and real Chatbots, focused on what each does best!
Our Service
Skillful, intelligent, cost-effective capacity just when you need it. Thoughtfully integrated into your business. We set it up for you, optimise it with your service and keep it updated.
Chatbot capacity on demand
Repetitive transactional tasks lend themselves to automation. But every customer is different so traditional methods have offered the best typical fit. The right combination of AI Agents can crack this problem wide open. Once set up, capacity is available at any time, in any quantity, even for personalised service. Backlogs are a thing of the past!
Tailored responses in bulk
Bulk comms are straightforward but personalised ones are time-consuming. We offer the best of both. Generative AI excels at this challenge, understanding incoming customer requests and providing tailored responses in an automated way. This could be in text or natural voice format, in any language. The results can be reviewed in real-time or as a batch, to reassure your quality and compliance colleagues. Over time, once you have fully tuned and validated the process, you could set it to auto ...
Change language on a dime
For when you need to manage information or transform unclear data into the right format. Converting data from one set format to another is easy but when the work is unclear, you need a reliable intelligence on the job. It's like having a super-clever spreadsheet with infinite formulae that can even make phone calls to clean its own data!
Customer expectations met
Imagine a team of AI Agents so advanced that they can almost read your mind. You decide the outcome and the AI Agents strategise, plan, create tasks, execute in minutes, validate the results and report back to you. It's the gig economy on fire!
Our platform is easy to use.
Our people
Founder and Director
Role: Founder and Director
Experience: 30 years as Programme and Transformation Director
Skills: Business design & growth, AI services, Outsourcing strategy, Ethical AI, Programme delivery.
Also Founder and Director of parent company, Touchpoint Change Consulting, founded in the UK in 2006.
Our approach
We understand service delivery. Your challenges are familiar to us and we recognise the pressures that service levels create. Customers deserve consistent performance, but the peaks and troughs of work are never easy to balance with the resourcing, cost and welfare demands. We ourselves have both used outsourcing services and worked for outsourcing organisations so we have the insights needed to bring services back together, even when delivered by a partner such as ourselves.
To support this we offer high-impact change management expertise. Work with us to assess your business strategy, assess change readiness, establish a change strategy and move swiftly on to change delivery. We have extensive expertise in programme setup, process improvement, team development and instituting a culture of continual improvement. Our specialists have worked for organisations like yours for many years and bring a wealth of experience. Doing this in a positive way is vital for your current teams, and an ethical approach is key. Responsible AI is the foundation of our work.
Most businesses already have people using Generative AI in their work, some in a company project and others by personal initiative. AI Agents are the next generation of this technology. They quickly learn the work your team does, understand the context and nuances, and can reproduce it skillfully.
This video is an introduction to AI Agents, as they were developing early in 2024.
Are you ready to embrace the future with AI and revolutionise your business? What sets us apart is our pragmatic understanding of AI and our commitment to understanding your unique business needs. Partner with us, get started quickly and deliver the edge you've been looking for. Call our Founder Director James Crawford directly on 0777 55 90192 or fill in the form below.
